Booth crashes when I click Start Booth

Booth crashes when I click Start Booth

Note - This was changed in version 1.5.248 released on 8/5/2014. Graphics are converted in the background to the proper type with no software issues. You can download the latest version from here.

If you just created a new screen template and added any new images or graphics make sure they did not use interlaced or progressive compression. Booth is compatible with most graphic formats such as .JPG, .PNG, and .TIF but any of those formats with interlaced or progressive compression will cause issues in the current version of Booth. Booth is also not compatible with 16 or 24 bit files, only 8 bit.  Some graphics available on the internet use these options. To test and see if this is the cause, remove any graphics you added from the screen template and then click Start Booth and see if the issue goes away. If it does then you can open the graphics in Photoshop and do a save as and un-check progressive or interlaced then add them back to the template.
    • Related Articles

    • Booth 3 Downloads and Release Notes

      Purchase Darkroom Booth 3.0 Learn More About Your Maintenance Plan and Upgrading Options Important: Microsoft has discontinued support of Windows 7 and 8, therefore Darkroom can no longer support these operating systems. For best results, please ...
    • Your First 10 Minutes with Booth

      Darkroom Booth is designed to be intuitive and easy to use, but it does have quite a few features. Watch the video to the right or read below: Event Management Booth includes some “Sample Events” that you can use as templates to get started quickly. ...
    • Troubleshooting Crashes and Output Options

      If you receive an error message after a crash, it is possible that the booth was not shut down correctly or that you may have unfinished jobs in your queue. This video should help you troubleshoot the issue
    • Using a QR code to start a Booth Session (Touchless Booth)

      Version Required: 3.00.923 or higher. Tutorial Video  Check Photo Email 1 and Photo to Phone options in the output menu and set the prompt to after the session. Go to www.boothstart.com to create the QR code (There is an option in the QR setup to ...
    • How do I use the mirror booth options in Darkroom Booth

      Here is a video detailing options when using a mirror booth.