Why do I keep getting a "Retaking" message?

Why do I keep getting a "Retaking" message?

This message is often the result of the camera not being able to focus. To verify that this is or is not the issue set the camera to manual focus and try testing it again. Because this issue can affect the camera drivers, it is a good idea to restart the Pc to get a fresh start.

*Please note that manual focus and Manual the exposure mode are different settings. The switch to set manual focus in on the camera lens ranter than the camera body.

If it works better when using manual focus:
1. You can add more light so that it is easier for the camera to focus.
2. You can change the focusing points or mode.
3. You can pre-focus the camera and leave it on manual focus.

If you continue to receive this error message after you have switched to manual focus and restarted the PC, you will want to check the connection to the camera by replacing the USB cable and/or USB hub that is used to connect the camera to the computer.

    • Related Articles

    • My camera occasionally won't focus

      Darkroom Booth  |  Documentation                                                                                                                                                                  If your camera cannot achieve focus while using ...
    • Take and Retake Command In Booth

      Darkroom Booth  |  Instructional Video                                                                                                                                                                                     Booth2 adds the option of ...
    • Error converting file... message

      In the Main settings tab see if you have one or both of the "Saved Image 1 or 2" set to save to a valid location. This can also occur if the Save Originals option set to an invalid location. If you have that set to a thumb drive, for example, that is ...
    • How do I change the email message in Darkroom Booth?

      Here is a quick video on how to change/edit the email message that is used when sending an email from Darkroom Booth. Adding HTML to the Email Message You can use html code in you email message that you send from Darkroom Booth. *Note- This article ...
    • Troubleshooting Camera Connection Issues "Retaking" and "Session Failed" Message