Manual Upgrade to 9.3 - Purchased After June1, 2020
For those who have verified their purchase/upgrade after June1, 2020 with support:
1. Install the latest build of Darkroom Core, Pro Or Assembly. https://support.darkroomsoftware.com/portal/en/kb/articles/darkroom93-downloads
2.When you open it is should give you an option to purchase the upgrade. Hold down shift and click purchase upgrade.
3. Copy and paste the machine key and support ID into an email and send it to support@darkroomsoftware.com. If you have a case# or please be sure to include it in the email as well.
*Important* While you wait for a reply with your activation code, please do not close the Upgrade Dongle Version window.
Related Articles
Dongle Driver Will Not Install
Try using the dongle driver clean up tool. https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=e7609d7c4fc3a200873b69d18110c77c&sysparm_article=KB0010513How Do I Install My Dongle Drivers?
Download Here is a link to the latest dongle driver. Click here to download the dongle driver. Video Here is a video on how to install your dongle drivers. Advanced Troubleshooting Step. If your computer is still not recognizing your dongle please ...How Do I Install My Dongle Drivers?
Darkroom Core & Pro 9.3 Downloads and Release Notes
Important: Microsoft has discontinued support of Windows 7 and 8, therefore Darkroom can no longer support these operating systems. For best results, please update to Windows 10. Trial Mode: If you install Darkroom Core but do not license it it will ...Older/Unsupported Versions of Darkroom Pro, Core & Assembly (Express Digital)
Unfortunately, support is no longer available for versions 9.0 or older (created and sold by Express Digital). We recommend upgrading to a current version of Darkroom. You can purchase an upgrade for Darkroom Core and Professional from this page. ...