Troubleshooting- My Emails are not sending from Darkroom Booth
Step 1
Is you email account testing "Okay"?
Email Setup Guides
Many email services have a security option that must be enabled in order to connect to Darkroom. Choose your service provider below to find out how to enable this option.
Godaddy-Unfortunately a GoDaddy email will not connect to Darkroom Software.
Step 2
Check to make sure the correct account is selected in the email output option.
Step 3
Are email jobs processing now? Check your print queue to make sure those test jobs have not caused logjam.
If they are all just tests then you should be able to delete the jobs If the password changed and just needed to be updated, they should start processing now. If the account was not set up properly and they are not sending now that it is fixed, unfortunately, this may just be difficult reminder to test thoroughly before you use a new option.
Still having a problem? If you have made it this far and are still not able to send an email, contact us at support@darkroomsoftware.comnd we would be happy to help you out with that.
Related Articles
How do I change the email message in Darkroom Booth?
Here is a quick video on how to change/edit the email message that is used when sending an email from Darkroom Booth. Adding HTML to the Email Message You can use html code in you email message that you send from Darkroom Booth. *Note- This article ...Adding a 3rd Party Email Account
Darkroom Email is now included with a current maintenance and is recommended for most users. Learn More About Darkroom Email! Begin by setting up your send account in the global settings section. For more information on that go to Email Accounts. ...Trial Mode in Darkroom Booth
You can try out Darkroom Booth or use an unlicensed copy to design templates. On the Downloads page, click the link for the latest build to download and install Booth. When you launch the software, skip the activation and the software will go into ...Booth 2024 Downloads & Release Notes
Purchase | Upgrade | Maintenance Plan | Trial | Required for Video/Gif ▼Download Booth 2024 3.01.1320 (1/07/2025) Added Support for Gmail OAuth Authentication Sort order of events by date or alphabetically Auto Load balance for 2 or more printers ...I did not have wifi at an event. How do I send the emails now?
Darkroom Booth | Documentation The emails should be queued up and should start sending automatically. You can check your print queue via the prints tab. See screenshot below.